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Industry:
Prodacapo product:
Solution in brief: |
Insurance
Prodacapo Balanced Scorecard
Performance management |
Using Balanced Scorecard to manage the business
About
Cunningham Lindsey is a leading global claims-management and loss-adjusting company with a client base ranging across the insurance industry. The UK and Ireland operation has 1,600 employees.
Challenge
Traditionally, Cunningham Lindsey had used financial measures to control the business. A management review session highlighted the potential of Balanced Scorecard to improve the performance criteria used to manage the business.
Solution
Today the company has a corporate scorecard and eighty scorecards in a hierarchical arrangement across their three divisions.
Results
Balanced Scorecard is one of the main tools with which Cunningham Lindsey manage their business. The company's results after using Balanced Scorecard have been impressive. It is going through a period of profitable growth. It believes this is due in part to the way they manage the business using Balanced Scorecard.
Learn about the Prodacapo Balanced Scorecard software »
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"Balanced Scorecard is fully embedded in our business and is proving its worth on a day-to-day basis. Our organizational results speak for themselves."
Keith Robinson
Director, I.T.
Cunningham Lindsey | |
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