Performance management solutions for the service industry
The challenge for service companies is to provide a higher level of service to a lower cost, which means a need for streamlining the business processes, controlling the costs, translating strategy into workable plans and focusing on profitable customers to increase margins.
Prodacapo enables service companies to:
Improve profitability and reduce costs
Many companies in the services sector grapple with the inadequate support for cost control and profitability management offered by the conventional financial information. Use Activity-Based Costing/Management to get insight into the true cost of services and see what drives costs so that you can take the right actions to achieve sustainable reductions in operating costs.
An internal focus is only half the picture. Identifying which customers, products and services are profitable is essential to being able to maintain and grow profitability.
Explore ´'what if?' scenarios for better strategic and tactical decision-making
Simulate and analyze the impact on resources, costs and profitability of a range of scenarios, such as a fall or rise in sales, the introduction of a new service, outsourcing of certain functions, implementation of a shared service center or process improvements.
Deploy resources quickly to respond to external and internal changes.
Manage performance
Translate strategy into targets and workable plans at all levels. Communicate these targets and plans, then follow-up results.
With a clear view of goals across your company, everyone can make better decisions – leading to better performance and higher profits.
Increase quality, workflow efficiency and customer orientation
Map, measure and manage your business processes to improve efficiency, quality and customer focus throughout your organization.
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